Description: All training will take place at 8136 Mall Rd. Florence, KY 41042
Treatment Coordinator – competitive pay, great team, helping patients be healthier and happier
Would you like to work with a great team of dental professionals, and be able to help patients get healthier and happier smiles?
The Company:
Southern Roots Periodontics and Dental Implant Specialists has been in the dental business since 2014, and has been recognized as Top Dentists by Cincinnati Magazine and NKY Magazine.
The Position:
We’re looking for a full-time treatment coordinator who wants to help patients receive an excellent clinical experience. The treatment coordinator is responsible for scheduling patients, coordinating new patient appointments and ensuring an optimal new patient experience occurs; discussing and finding financial options to help patients receive the care they need, and ensuring office goals are being achieved.
Treatment Coordinator Responsibilities:
- Communication with patients to collect relevant information and to schedule appointments. Call and follow up with referring dentists and specialists to collect patient data and maintain open communication.
- Assist doctor with new patient examination and treatment planning visits, including but not limited to, taking clinical photographs, radiographs including CT scans, taking clinical notes and charting, vitals; and discussing treatment plan options, financial arrangements and payment options.
- Assist patients with office paperwork and forms, both electronic or paper copies: medical and dental history, New patient forms, HIPAA, etc…
- Scheduling appointments for new patient exams, surgery, post-surgical visits, hygiene visits; arranging the doctor’s daily schedule to reach daily goals.
- Discuss treatment plan options, financial arrangements, pre-op/post-op instructions, and complete patient consents/forms with patients.
- Review medical and dental history with each patient.
- New patient exam room cleaning and set up.
- Be familiar with Instrument cleaning and set up.
- Be familiar with Taking impressions (Trioss scan and alginate), and pouring models.
- Attend Daily Morning huddles meetings, regular staff training or monthly office meetings that may run past 5pm (usually every other Tuesday).
- Attend possibly one (1) annual trip to the SPEAR education center in Arizona for Treatment Coordinator training or attend Virtually (Flight, lodging, meals, hourly rate in class).
Key Qualities:
- Excellent communication skills
- Detail-oriented and organized; Good at coordination and planning
- Self-Directed and good Time Management
- Strong problem-solving abilities
- Preferred but not required skills: Knowledge of dental surgical procedures, Open Dental software knowledge
Requirements: Active Radiography Certification
Location and Hours:
Our main office is located in Florence, Kentucky, and our secondary office is in Highland Heights. The treatment coordinator may need to work in the Highland Heights location on an as needed basis.
- 5 day work week (Monday-Thursday 8-5pm; Friday 8-12pm)
- Main location: Florence
Employee Benefits:
- Paid Vacation Time-Off (vacation pay earned after 1 year employment)
- 7 Paid Holidays (8 paid hours per holiday)
- Provided Uniforms (4 sets of scrubs and 2 scrub jackets initially, $100 annually for shoes/work-related clothing; 1 pair of scrubs every year afterward)
- 401K plan after 1 year of service; 3% minimum contribution annual from employer
- In-office Dental Benefits
- Bonuses available based on office growth/success